Business Responsibility Report

[Pursuant to Regulation 34(2)(f) of the SEBI Listing Regulations]


With a legacy of over six decades, the Company continues to be India's largest automobile company with total income of Rs. 2,75,246.66 crores in Fiscal 2017. The Company is the first Indian company in engineering sector to be listed in the New York Stock Exchange. As leaders in commercial vehicles, and among top six in passenger vehicles in India, the Company is present across all segments with over 6,600 dealership points - sales, services and spare parts globally. With the ethos of 'Corporate Social Responsibility' and 'Sustainability' strongly embedded in its DNA, the Company continues to nurture the core value of 'giving back to society'.

The Business Responsibility disclosures in this Report illustrate the Company's efforts towards creating enduring value for all stakeholders in a responsible manner. This Report is aligned with National Voluntary Guidelines on Social, Environmental and Economic Responsibilities of Business (NVG-SEE) released by Ministry of Corporate Affairs, and is in accordance with Regulation 34 (2) (f) of the Securities and Exchange Board of India (SEBI) (Listing Obligations and Disclosure Requirements) Regulations 2015. This report provides an overview of the activities carried out by the Company under each of the nine principles as outlined in NVG.


  1. Corporate Identity Number (CIN) of the Company: L28920MH1945PLC004520
  2. Name of the Company: Tata Motors Limited
  3. Registered address: Bombay House, 24, Homi Mody Street, Mumbai - 400001
  4. Website:
  5. E-mail id:
  6. Financial Year reported: 2016-17
  7. Sector(s) that the Company is engaged in (industrial activity code-wise)
  1. List three key products/services that the Company manufactures/provides (as in balance sheet)
    1. Passenger Cars
    2. Commercial Vehicles
    3. Vehicles sales and service

    (Please refer to the Company's website for complete list of its products)

  2. Total number of locations where business activity is undertaken by the Company
    1. Number of International Locations (Provide details of major 5): Through subsidiaries, the Company operates in over 175 markets and has over 6,600 sales and service touch points. The Company has manufacturing facilities in the UK, South Korea, Thailand, South Africa, Brazil and Indonesia. Please refer "Global Footprint" section of the Company's Annual Report Fiscal 2017 for complete list of the Company's global operations.
    2. Number of National Locations – The Company manufacturing base in India is spread across Jamshedpur (Jharkhand), Pune (Maharashtra), Lucknow (Uttar Pradesh), Pantnagar (Uttarakhand), Sanand (Gujarat) and Dharwad (Karnataka).
  3. Markets served by the Company - Local/State/National/International

    The Company vehicles and services cater to entire Indian market. The Company's commercial and passenger vehicles are already being marketed in several countries in North America, Central and South America, Africa, Europe, Asia and Oceania. Please refer "Global Footprint" section of the Company's Annual Report Fiscal 2017 for complete list of the Company’s global operations.


  1. Paid up Capital (INR): Rs. 679.22 crores
  2. Total Turnover (INR): Rs. 48,319.90 crores (Standalone basis without joint operations)
  3. Total Profit After Taxes (INR): Loss of Rs. 2,597.62 crores (Standalone basis without joint operations)
  4. Total Spending on Corporate Social Responsibility (CSR) as percentage of profit after tax (%): Total expenditure reported is Rs. 25.94 crores (Standalone basis without joint operations).
  5. List of activities in which expenditure in 4 above has been incurred: -

The Company has been regularly conducting a community engagement strategy, which revolves around four focus themes:

  1. Arogya (Health): The focus is to work on addressing child malnutrition, health awareness for females. This initiative provides preventive & curative health services to community. In Fiscal 2017, 361,983 members benefited from the Company's health initiatives.
  2. Vidyadhanam (Education): This initiative aims to improve the quality of education in schools by offering scholarship to meritorious and needy secondary school students, organizing special coaching classes to improve academic performance in Class X Board exam, supporting school infrastructure and organizing co-curricular activities for well-rounded personality development.

    In Fiscal 2017, 86,922 students have been benefitted through the education program.

  3. Kaushalya (Employability): This program has been developed considering enhanced skill development among youth. It includes infusing marketable skills in school dropout youth in auto sector, non-auto trades, agriculture and allied activities. It also, strengthens the Industrial Training Institutes by offering domain expertise of automotive skills through knowledge partnership.

    In Fiscal 2017, the Company has trained 87,751 youth marketable vocational skills.

    Through the AA policy initiatives, this year the Company has added 5 new SC/ST entrepreneurs in the supply chain totaling to 27 Nos and extended business of Rs. 10.99 crores to them.

  4. Vasundhara (Environment): The Company's approach to improve environment included promotion of renewable energy, creation of carbon sinks through large scale sapling plantation, construction of water conservation structures and building awareness among the community members. More than 100,000 saplings have been planted in the Company's various programs under this initiative and 43,546 people participated in various environment awareness initiatives.

    Please refer 'Corporate Social Responsibility' section of Company's Annual Report FY 2016-17 and Company's Annual CSR Report 2016-17 for detailed community engagement strategy and key initiatives. The reports are available on the Company's website


  1. Does the Company have any Subsidiary Company/Companies?

    The Company has seventy-eight direct and indirect subsidiaries in India and abroad as at 31.03.2017.

  2. Do the Subsidiary Company/Companies participate in the BR Initiatives of the parent company? If yes, then indicate the number of such subsidiary company(s)

    The Company positively influences and encourages its subsidiaries to adopt Business Responsibility (BR) initiatives. All the Company's subsidiaries are guided by Tata Code of Conduct (TCoC) to conduct their business in an ethical, transparent and accountable manner. It encompasses suppliers, customers and other stakeholders. It also addresses key BR issues like Quality and Customer value, Corruption and Bribery, Health & Safety, Environment, Human Rights and Employee well-being. Key subsidiaries like Jaguar Land Rover Automotive Plc. releases the sustainability report every year. The scope of this report is defined each year. For the Fiscal 2017, the Company has extended its reporting boundary to include the performance of three subsidiary companies and one Joint Arrangement (JA) operating out of its premises.

  3. Do any other entity/entities (e.g. suppliers, distributors etc.) that the Company does business with participate in the BR initiatives of the Company? If yes, then indicate the percentage of such entity/entities? [Less than 30%, 30-60%, More than 60%]

    Suppliers, distributors are critical to the Company's operations and supply chain sustainability issues can impact its operations. The Company engage with suppliers through various channels for operational issues and also focus on emerging and futuristic technologies through Technology Day events. Project Sankalp – a supplier transformation initiative is underway in which cross functional team of domain experts work with suppliers at their plant location on improving quality, productivity, SHE and profitability. The suppliers and vendors are provided awareness on environmental and social issues. The vendor meets are used as a platform to raise awareness on health & safety, environmental and community initiatives of the Company. The vendors situated in the vendor parks at Pantnagar and Sanand manufacturing locations actively participate in the site health & safety, environmental and CSR programmes. Special emphasis is laid on skill development and up-gradation of the dealer and channel partner resources. Currently less than 30% of value chain entities participate in the Company's BR initiatives and there is a constant effort by the Company to extend these initiatives to larger value chain base.