195 / 370
2.
Principle-wise (as per NVGs) BR Policy/policies (Reply inY/N)
The National Voluntary Guidelines on Social, Environmental
and Economic Responsibilities of Business released by the
Ministry of Corporate Affairs has adopted nine areas of
Business Responsibility. These are as follows:
P1 – Businesses should conduct and govern themselves with
Ethics, Transparency and Accountability.
P2 – Businesses should provide goods and services that are safe
and contribute to sustainability throughout their life cycle.
P3 – Businesses should promote the well-being of all
employees.
SN Questions
P1 P2 P3 P4 P5 P6 P7 P8 P9
1.
Do you have policy/policies for?
Y Y Y Y Y Y Y Y Y
2.
Has the policy being formulated in consultation with the relevant stakeholders?
Y Y Y Y Y Y Y Y Y
3.
Does the policy conform to any national /international standards? If yes, specify?
(The policies conformance to the spirit of international standards like ISO 9000, ISO
14000, OHSAS 18000, SA 8000, UNGC guidelines and ILO principles and meet the
regulatory requirements such as SEBI Listing Regulations, Sarbanes Oxley Act etc.
The policies reflects Tata group’s commitment to improve the quality of life of the
communities it serves and practice of returning to society what it earns)
Y Y Y Y Y Y Y Y Y
4.
Has the policy being approved by the Board? Is yes, has it been signed by MD/
owner/CEO/appropriate Board Director?*
Y Y Y Y Y Y Y Y Y
5.
Does the company have a specified committee of the Board/ Director/Official to
oversee the implementation of the policy?
Y Y Y Y Y Y Y Y Y
6.
Has the policy been formally communicated to all relevant internal and external
stakeholders?
The policies have been communicated to all
internal stakeholders. Tata Code of Conduct and
other policies are communicated to suppliers,
vendors, dealers and channel partners based on
their relevance.
7.
Does the company have in-house structure to implement the policy/policies
The Company has established in-house structures
to implement these policies.
8.
Does the Company have a grievance redressal mechanism related to the policy/
policies to address stakeholders’ grievances related to the policy/policies?
The whistle blower mechanism provides
employees to report any concerns or grievances
pertaining to any potential or actual violation of
Tata Code of Conduct, which covers all aspects of
BRR. An Investor grievance mechanism is in place
to respond to investor grievances. The Customer
Complaints mechanism records the grievances
of customers on product and service quality and
other issues of interest to them. The supplier,
vendor, dealer and channel partner forums and
ongoing communication captures their concerns
and grievances. The continual community
engagement, needs assessments, impact
assessments serve as means for communities to
represent their concerns and grievances.
P4 – Businesses should respect the interests of, and be
responsive towards all stakeholders, especially those who
are disadvantaged, vulnerable and marginalized.
P5 – Businesses should respect and promote human rights.
P6 – Businesses should respect, protect, and make efforts to
restore the environment.
P7 – Businesses, when engaged in influencing public and
regulatory policy, should do so in a responsible manner.
P8 – Businesses should support inclusivegrowthandequitable
development.
P9 – Businesses should engage with and provide value to their
customers and consumers in a responsible manner.
Notice
Board’s Report
Management Discussion & Analysis Corporate Governance Report
Business Responsibility Report
193