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TATA MOTORS

ANNUAL REPORT
2019-2020



Business Model

Business Model
How we create and transform value

Our six capitals and their relevance to our process of value creation
FINANCIAL
FINANCIAL

We raise funds from various providers of capital – shareholders, bond issuers, banks and the financial markets. Using these funds optimally, we create value and drive growth.

MANUFACTURED
MANUFACTURED

Operational excellence, benchmark performance, continuous innovation and improvement in automotive manufacturing processes, lay the foundation of our growth.

INTELLECTUAL
INTELLECTUAL

In keeping with the changing customer preferences and evolving regulatory environment, we deliver products that are world class and are technologically advanced. Our research, design and engineering centres collaborate with expert bodies globally in the process of developing future-ready products.


HUMAN
HUMAN

For an innovation-driven business like ours, our human capital is at the core of all we do. Our group of engineers, scientists, technicians and workers are key to bringing life to our strategy.

SOCIAL AND RELATIONSHIP
SOCIAL AND RELATIONSHIP

Stakeholder engagement is about the alignment of our growth story with societal needs. Our value creation efforts are aimed at our employees, suppliers, dealer, customers, end users and the communities where we operate.

NATURAL
NATURAL

As a resource-intensive business, our manufacturing operations depend on a variety of naturally sourced raw materials. Our business operations also impact the environment in the form of emissions and wastes.