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Board’s Report

Management Discussion & Analysis Corporate Governance Report

Business Responsibility Report

87

For a smooth transition, a transition team has been developed to

lead the change management process, supported by continuous

communications from the leadership team.

Prevention Of Sexual Harassment

The Company has zero tolerance for sexual harassment at workplace

and has adopted a Policy on prevention, prohibition and redressal

of sexual harassment at workplace in line with the provisions of the

Sexual Harassment of Women at Workplace (Prevention, Prohibition

and Redressal) Act, 2013 and the Rules thereunder for prevention

and redressal of complaints of sexual harassment at workplace. The

Company is committed to providing equal opportunities without

regard to their race, caste, sex, religion, colour, nationality, disability,

etc. All women associates (permanent, temporary, contractual

and trainees) as well as any women visiting the Company’s office

premises or women service providers are covered under this Policy.

All employees are treated with dignity with a view to maintain a work

environment free of sexual harassment whether physical, verbal or

psychological.

During the Fiscal 2017, the Company had received four complaints on

sexual harassments, which have been substantiated and appropriate

actions were taken. The Company organized 137 workshops and

awareness program against sexual harassment. There were no

complaints pending for more than 90 days during the year.

Similar initiatives on Prevention of Sexual Harassment are in place

across the Tata Motors Group of companies.

Safety & Health – Performance & Initiatives

The Company is committed to provide a safe and healthy working

environment for its employees and associates to ensure a high degree

of safety norms. The Company continously strives to perform beyond

compliance whilst positively influencing its value chain members to

improve their safety standards. There is an increased focus on areas

like training and awareness, safety observations, audits etc. to drive a

positive safety culture.

The Company’s India operation, whilst achieved improved

performance with Total Recordable Case Frequency Rate (TRCFR)

being 1.84 against the target of 1.96 for the Fiscal 2017, the overall

Safety Performance improved but recorded four fatalities during the

year, of which three were road related.

Manufacturing Plants across the country are certified to ISO

14001 - Environment Management Systems and OHSAS 18001 –

Occupational Health & Safety Management System, along-with

Warehouses Safety Infrastructure upgraded and certification of

OHSAS 18001 for a warehouse was also accomplished during Fiscal

2017. All theCompany’sManufacturingPlants across India arecertified

to ISO 50001 - Energy Management System too. The Company

has undertaken several initiatives for resource conservation such

as re-cycling of treated effluents back to process, energy, material

recovery and co-processing from hazardous wastes through cradle

to grave waste management principles and rainwater harvesting.

Manufacturing plants also generate in-house renewable power and

source off-site green power where available. Except Sanand, all the

Company’s sites are certified for GreenCo.

The Company places equal emphasis on safety processes, behavioral

safety and strive to create a positive safety culture towards achieving

the ultimate goal of ‘zero injury’. Safety is a primary focus area in

daily management and safety parameters are part of the scorecard

for Senior Leaders. In same lieu

‘SAFE20

- 20 minutes for Safety,’

the company’s initiative on engagement in Safety. Sessions on Road

Safety were conducted at 9 offices across India engaging tunes of

1,000+ employees along with mentoring of Flexi Work Force under

MY BUDDY”

program by Permanent Blue Collar Work force / Group

leaders.

In line with Safety and Health Policy, to enhance safety standards of its

business partners, Company engaged its upstream and downstream

supply chain in the safety journey. The objective of such engagement

is to raise the safety standards at Suppliers and Dealer workshops. In

addition to existing 16 safety standards, new standards / guidelines

like Cell Phone Policy, CCTV Policy, Lone Working Standard,

Industrial Hygiene Standard, Engineering Standards, Vehicle Usage &

Replacement Guidelines were developed and rolled out to raise the

level of safety.

The Company continued Campaign

‘i-drive safe’

– an initiative on

building a safe driving culture amongst its employee and associates

and have trained them in defensive driving. In excess of 19,103

employees and associates till date have been trained under this

campaign, initiated few years ago.

‘My Road My Discipline’

a

Road

Safety Week campaign during January 11 to 17 included Road Safety

Celebrations conducted in all location including all plants, offices,

dealerships, warehouses, vendors and social awareness messages

were aired on FM on road safety in Indian 8 cities.

‘senSHEtize’

- A Company’s initiative on Women’s Safety Awareness:

950 women employees were trained with focus on Women’s Safety

and Self-defense in 14 session across offices & plants.

Jagruti

– Safety Awareness Building Campaign for Workshop

Managers is a year-long campaign focused on building awareness

on safety and understanding of the Company’s expectations on

Dealers Workshop Safety. This programme is in collaboration with

the Company, Castrol and training partner ICECD. Jagruti Safety

Awareness campaign was initiated done for channel partners-PV &

CV dealers covering around 1,800 workshop pan-India.

In health area, the Company under the

‘Health Plus because you

matter!’

initiative engaged employees on various subject of health.

Health & well-being of aging workforce remains a prime concern.

Various health programs across all locations with emphasis on

contract employees- eye checkup of drivers, stress management,

mailers, etc. have been conducted under this initiative.

For Food Safety, Pune Plant was accreditedwith

HACCP Certification