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Corporate Overview

Financial Statements

Statutory Reports

168

72nd Annual Report 2016-17

attract and retain talent within Tata Sons and the Tata Sons

promoted entities; and

Development and delivery of comprehensive training

programs to impact and improve industry- and/or function-

specific skills as well as managerial competence.

In line with the Company human resource strategy, it has

implemented various initiatives in order to build better organizational

capabilities that the Company believe will enable it to sustain

competitiveness in the global marketplace. The Company’s focus

is to attract talent, retain the better and advance the best. Some of

the initiatives to meet this objective include:

Development of an agile organization through process

modification, delayering and structure alignment and increase

in customer facing roles;

Changed organization structure has empowered teams, across

each product lines, which will manage the product lifecycle

and be accountable for the Profit and Loss;

Extensive process mapping exercises to benchmark and align

the human resource processes with global best practices;

Outsource transactional activities to an in house back office

(Global Delivery Center), thereby reducing cost and time of

transaction;

Talent management process redesigned with a stronger

emphasis on identifying future leaders;

Build strategic partnerships with educational institutions

of repute to foster academia based research and provide

avenues for employees to further their educational studies;

Enhance company’s image and desirability amongst the

target engineering and management schools, to enable it to

attract the best;

Functional academies setup for functional skills development;

and

Skill development of all Blue collared workforce to enable them

to effectively meet the productivity and quality deliverables.

The Company employed approximately 80,389 and 76,598

permanent employees as at March 31, 2017 and 2016, respectively.

The average number of flexible (temporary, trainee and contractual)

employees for Fiscal 2017, was approximately 38,692 (including

joint operations) compared to 40,205 in Fiscal 2016.

The following table set forth a breakdown of persons employed by

the Company’s business segments and by geographic location as at

March 31, 2017 and 2016.

As at March 31,

2017

2016

Segment

No. of Employees

Automotive

71,428

68,089

Other

8,130

8,509

Total

79,558 76,598

Location

No. of Employees

India

42,991

42,238

Abroad

36,567

34,360

Total

79,558 76,598

Training and Development

The Company has committed to the

development of its employees to strengthen their functional and

leadership capabilities. The Company have a focused approach

with the objective of addressing all capability gaps and preparing

its employees to adopt to fast changing external environment in

order to meet its strategic objectives.

To achieve this, the Company has established the Tata Motors

Academy, which addresses development needs of various

segments of its workforce through a structured approach. The Tata

Motors Academy focuses on three functional pillars – customer

excellence, product leadership, and operational excellence – and

one pillar on management education, all of which are aligned with

the Company-level strategic objectives. The emphasis of functional

academies is to strengthen knowledge, skills and expertise with an

in depth approach, and the emphasis of management education is

developing general management skills.

In addition to the Tata Motors Academy, the Company’s Learning

Advisory Council, which includes senior leaders from different

parts of organization, aims to more closely align its learning

and development efforts with its business needs and priorities.

The Learning Advisory Council is responsible for designing,

implementing and reviewing the learning agenda.

The Company is now migrating from a trade-based training

approach to a process-based training approach, which emphasizes

team members’ knowledge as related to their actual work, in

addition to the general trade-based skills, which are learned at

training institutes. These skills are very specific and not currently

taught at the training institutes. To accomplish this, the Company

is implementing a fundamental skills training initiative throughout

organization. Its objective is to address key employee performance

issues, such as inconsistent quality, poor craftsmanship, high