Stakeholder inclusiveness

ENGAGING CLOSELY WITH STAKEHOLDERS

Stakeholder engagement is critical to the Tata Motors Group’s long-term performance and sustainability.

Engagement aimed at establishing and maintaining mutually beneficial relationships creates both opportunities to enhance performance and manages emerging risks to the business. We focus on creating long-term relations with a range of stakeholders to continuously improve the alignment of interests between the Group and its key stakeholders. We remain committed to maintaining the highest standards of integrity and ethical conduct in dealing with all our stakeholders.

Material issues

MOST SIGNIFICANT ISSUES FOR VALUE CREATION

At Tata Motors Group, we take a holistic approach to sustainable value creation.

We have identified significant issues which may have impact on our value-creation capabilities in the short, medium and long term, through dialogues with different stakeholder groups. Although there are a wide range of issues on our radar, and every one of them matters, they are not all under our direct influence. In order to make a positive contribution to addressing the challenges while making the most of the opportunities, we have categorised the issues as per their priorities. These issues are further addressed through our strategy.

Customer satisfaction
Regulatory compliance
Product innovation and competitiveness
Occupational Health and Safety
Water
Economic performance
Emissions to air
Energy and GHG emissions

Environment, labour and human rights in supply chain
Training and education
Labour management relations
Effluent and waste management
Raw material and recycled material usage
Human rights
Product labelling
Procurement practices
Social media

Gender diversity
Public policy advocacy
Biodiversity
Local communities