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54

CORPORATE OVERVIEW

PEOPLE DRIVE US

At TML, our strategies are fuelled by our

people. Employee welfare, health and

happiness are the key focus areas of our

business. We believe that nurturing a

high-performance culture is an imperative.

Our priority is worker safety and we follow

globally recognised standards to ensure safe

working conditions for our employees and

contract workers.

ORGANISATIONAL EFFECTIVENESS

After embarking on our transformation

journey and coining our Mission, Vision

and Values, we prepared our corporate

Balanced Score Card (BSC), which was

translated into an Annual Business

Plan. Based on this our Company’s Key

Performance Indicators (KPIs) have been

subsequently cascaded to BU/ Functions

and eventually to employees' Goal Sheet.

At TML, we initiated an organisation

effectiveness (OE) project as a

companywide major transformation

exercise, aiming to create a leaner

organisation and enhance efficiency.

We employed Accenture to study the

current structure, strategy and people,

and benchmark against the world’s most

competitive companies.

The most significant change in the

structure was the creation of a new vertical

called Product Line function within

the CV and PV business, aiming to have an

end-to-end P&L responsibility with an entire

value chain of business.

RECRUITMENT

TML has put in place a structured

recruitment process to hire workforce in

both white and blue-collar categories.

Operational initiatives for pre-recruitment

and post-recruitment are outsourced to

a Recruitment Process Outsourcing (RPO)

Partner. We ensure that Tata Motors brand is

built as an employer at campuses through

systematic periodic interventions.

NEW PERFORMANCE

MANAGEMENT SYSTEM

For embracing a high-performance

culture and achieving the vision we have

set, our new leadership and performance

management system, LOOP was

institutionalised.

LOOP is the foundation of a transformation

journey and comprises three primary

pillars: a) Objective setting based on

corporate and business unit and balanced

score card; b) Integrated performance and

leadership behaviour appraisal wherein

performance is measured vis-à-vis target

achievement and leadership behaviour;

c) Performance based reward system,

which takes into account TML’s and the

individual’s performance.

CAPACITY BUILDING

As part of this restructuring, the

upgraded product and technology

roadmaps have been used to arrive at future

capability requirement and accordingly

competency gaps have been identified.

A Product Leadership Academy framework

has been put in place to address the

competency needs across divisions.

The training models encompass knowledge

and capability enhancement, management

development programmes and

Fundamental Skills Training, catering to

training needs across levels.

Average training person hours at TML

Category of employment

Training person hours

Males Females

Total

Average

Senior management

47010

1341 48351

46.81

Middle management

399812 26690 426502

53.87

Junior management

121405 10888 132293

43.53

Non-management

(permanent blue-collar workforce)

88327

941 89267

6.36